Does Players Zone cost anything?
No. The site and Bumper Jack 21 are free to use. There is nothing for sale and no payment details are ever requested.
Support desk
Quick answers first, a real inbox second. If your question isn’t covered below, drop us a line.
Frequently asked
Can I buy more coins?
You can't, and you never need to. If your balance runs low, press Reset balance on the table and it refills to 1,000 coins at no cost.
Can I cash out or win prizes?
No. Virtual coins have no monetary value and cannot be exchanged for money, prizes, gift cards or anything else. This is social gaming only.
Why did my balance reset?
Your coins live only in the open browser tab. Reloading, closing the tab or opening the game in a new window starts you again at 1,000.
What rule does the dealer follow?
The dealer draws on 16 or less and stands on every 17, including soft 17. A natural blackjack pays 3 to 2, a regular win pays 1 to 1, and ties are a push.
Is the shuffle fair?
Each round uses a full 52-card deck shuffled with a Fisher–Yates shuffle driven by your browser's built-in random number generator.
Do I need an account?
No sign-up is required, and we don't store anything about your hands or balance.
Who can play?
Players Zone is intended for adults aged 18 and over.
Write to us
Email hello@hockeyplayerszone.com with a short description of your question. Mention the device and browser you use if something on the table misbehaves.
We usually reply within two working days.
Please don’t send
- Payment details
- We never need card or bank information — there is nothing to pay for.
- Passwords
- There are no accounts here, so no one from Players Zone will ask for one.